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Assistance, when you really need it. To know more, SMS “RSA” to 56263
While you might plan to perfection and take every precaution to make sure your road trips are smooth, every traveller knows that this is not always possible. But now travel in peace, knowing that help is just a call away. Presenting Ford Service Roadside Assistance. This is designed to enhance your overall Ford ownership experience, by providing you with 24/7 emergency support related to the use of your Ford vehicle.
Our goal is to ensure that even if your Ford is immobilized, whether at home or while travelling, any inconvenience to you and your family is minimized. Should you ever require assistance, all you need to do is dial our 24-hour assistance hotline: 1800-209-7400 or 1800-103-7400, and Ford Service Roadside Assistance will be there to help.
Roadside Assistance at home or on the road
If your vehicle is immobilized whether at home or on the road, Ford Service Roadside Assistance will attend to your vehicle. For minor repairs where we can fix the vehicle at the roadside, our technician will try and mobilize your vehicle at the roadside.
If your vehicle is unable to be mobilized following a mechanical or electrical breakdown, a recovery vehicle will be sent to recover your vehicle to the nearest authorized Ford dealer.
If your vehicle is recovered to a dealer by Ford Service Roadside Assistance, the driver and passengers will be provided with one free taxi ride, up to 50km from the breakdown location, in order to continue your journey.
Vehicle Recovery following an Accident
If your vehicle is unable to be mobilized following a road traffic accident, Ford Service Roadside Assistance will organize to send a recovery vehicle to recover your vehicle to the nearest authorized Ford dealer.
Service Available PAN India (Except Andaman and Nicobar) for cars sold after 1st May. 2013. Existing Ford customers can sign up for a nominal fee. *Service covered under Retail program and not under FOC. Contact your nearest Ford dealer or SMS “RSA” to 56263 for more details.